A fresh perspective on business growth

Fresh thinking.Real impact.

Strategy, creativity and technology.
One connected team to move
your business forward.

Explore
our expertise
Sculptural loop of mint glass and polished chrome, inspired by the Fresh Focus identity
Original perspective
A clear plan. The right people. Work that moves you forward.

A fresh set of eyes.
A whole new
world of possibility.

Good marketing starts with understanding your business. Great marketing connects every part of it.

We bring strategy, creative and digital expertise into one coordinated team. We work with business leaders to connect marketing, sales and operations, from a defined project to fully managed monthly support.

Meet the company
12areas of expertise.
One shared focus.

Your goals. Our collective energy.

See how we work

What we do

The right expertise.
Working together.

Strategy & growth

Get clear on where you're going, who you're reaching, and what will move your business forward.

  • Business strategy
  • Marketing plans, workshops & training
  • Lead generation: inbound, outbound & retention
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Brand & creative

Build a brand people recognize, connect with, and remember. Then bring it to life at every touchpoint.

  • Brand identity, logos & graphic design
  • Content, blogging & geo-targeting
  • Social media, newsletters & print campaigns
Start a project
Digital experiences

Turn digital touchpoints into useful business tools, with thoughtful design and technology that works together.

  • Custom, e-commerce, membership & subscription websites
  • App design & development
  • Software & customer relationship management
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Reach & performance

Find the right audience, make every interaction count, and keep refining your approach with measurable insights.

  • Search engine & answer engine optimization
  • Search marketing & pay-per-click ads
  • Digital innovation & retail experiences
Start a project

The whole customer journey

First hello.
Lasting loyalty.

Bring the right people in. Make the next step clear. Give them a reason to return—and recommend you.

  1. Acquisition
  2. Conversion
  3. Retention
  4. Referral
  5. Loyalty

Positioning, customer engagement and qualified leads, connected to sales goals and measurable performance.

Good for customers.
Better for business.

Digital experiences with a job to do.

Websites that work harder

Custom websites, online stores, memberships and subscription portals. Built around usability, search visibility and a clear path to action, with hosting and ongoing website management.

  • Customer self-service
  • Recurring revenue
  • Ordering & payments
  • Fulfillment workflows
  • Estimates & quotes
  • Scheduling & bookings
  • Retention & loyalty systems
Software that fits your team

Start with your processes, then choose the tools. We assess off-the-shelf, configurable and custom options, map integrations, demonstrate solutions and plan implementation together.

Customer relationship management, mobile applications, workflow automation and real-time reporting help teams coordinate everyday work. ROOK Connect is Fresh Focus Media’s business management software platform partner.

Support beyond launch

Rollout, onboarding, onsite training, video guidance and on-call support are shaped around the people using the software. Live project boards keep progress visible; ongoing support, maintenance and improvements help the system keep pace with your business.

Customers, partners & connected applications

The company’s published network spans customers, third-party partners and integrated applications. These names represent that combined network, not a claim that every organization is a client.

  • ROOK Connect
  • Amazon Web Services
  • Mailchimp
  • SurveyMonkey
  • Moneris
  • Paysafe
  • Canada Post
  • On Point
  • Ceridian
  • Cold Shot
  • Cortex
  • Precision Workflow
  • Day & Ross
  • Deloitte
  • Discovery Life Centre
  • Dynamics 365
  • FedEx
  • Loomis
  • Intua-Track
  • Manitoulin Transport
  • Microsoft
  • Open Invoice
  • Realtor Navigator
  • PayPal
  • Payworks
  • Power BI
  • Break The Barrier
  • Purolator
  • QuickBooks
  • Clinic Ace
  • Rosenau Transport
  • Sage
  • Empire
  • Salesforce
  • SAP
  • ADP
  • Google Cloud
  • Azure
  • Sendinblue
  • Stripe
  • Auto Vision Software
  • Twilio
  • UPS
  • Complete Shipping Solutions
  • Vimeo
  • EasyPost
  • project44
  • ROOK Geofencing
  • Semrush
  • Google Apps Script
  • TELUS Health
  • Zapier
  • Clover
  • Square
  • Smartsheet
  • Dayforce
  • Geotab
  • Oracle
  • WhatsApp
  • Slack

A closer look
at the work.

Two fresh design studies. Clearer layouts, readable type, and a stronger sense of the business behind each brand.

connecting dots

Small steps.
Big possibilities.

Room to learn. Space to grow.

A parent and child drawing together at a table

Connecting Dots

A welcoming direction for family-focused services.

View Connecting Dots study
DANDYAUTOMOTIVE

Ready for
the road ahead.

Clear advice. Confident decisions.

Close view of a matte black alloy wheel and tire

Dandy Automotive

A confident, straightforward automotive experience.

View Dandy Automotive study

Independent concept studies for this redesign. These are not commissioned client projects.

A team that gets
your business.

We become an extension of your team.
Agile teamwork. Clear ownership. Open communication.

Find the focus.

We listen, ask better questions, and get to the heart of your business, your customers, and your next opportunity.

Make it happen.

Scrum-based collaboration brings specialists and your team together in short, focused stages, with clear responsibilities and visible project progress.

Keep moving forward.

We track performance, share what we're learning, and refine the work so your marketing keeps growing with you.

Built around your business

A focused project.

Specialist support for your next big move.

or

An ongoing partnership.

A fully managed monthly marketing team with priorities, execution and reporting in one place.

The people.
The principles.
The follow-through.

Fresh Focus Media connects business development, marketing and digital tools to improve both customer relationships and day-to-day operations.

Founded and led by Kenneth Bond, Founder & Chief Executive Officer, the company focuses on practical technology, accountable delivery and long-term relationships.

Start a conversation
What working together looks like

Listening comes first. Shared project boards and regular communication keep time, scope, cost and responsibilities clear. The team learns, adapts and brings fresh ideas as your needs change.

Defined projects and monthly support plans provide flexible access to specialist teams, from campaign delivery to outsourced marketing direction, strategy reviews and task tracking. The company describes monthly support as often comparable to hiring one in-house employee; scope and cost depend on your needs.

More ways to connect

Consultations, quotes, customer support, employment opportunities and business partnerships are part of Fresh Focus Media’s offering. Existing customers also have a customer portal.

Company articles, media coverage, a blog, a newsletter and social channels share business and marketing insights. This independent preview does not connect to those live services or accept account credentials.

Prepare an inquiry

Tell us what you have in mind

Ready for
a fresh perspective?

Start with a few notes about your project.

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